Privacy Policy
Last Updated: January 15, 2025
At caatasarilia, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our financial calendar planning services. We're committed to transparency and compliance with Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).
Information We Collect
When you use our services, we collect different types of information. Some you provide directly, and some we gather automatically as you navigate our platform.
Personal Information You Provide
- Your name, email address, and phone number when you create an account
- Billing address and payment details for subscription services
- Financial goal information you choose to share for calendar planning
- Communication preferences and feedback you send us
- Any information you include in support tickets or direct messages
Information Collected Automatically
- Device information including browser type and operating system
- IP address and general geographic location (city level, not precise)
- Pages visited, time spent on features, and interaction patterns
- Referring websites and search terms that brought you to us
- Session data and technical diagnostics for performance improvement
How We Use Your Information
We use the information we collect for specific purposes related to providing and improving our services. Here's what we do with your data.
| Purpose | Description |
|---|---|
| Service Delivery | Maintain your account, process transactions, and provide access to financial planning tools |
| Communication | Send service updates, respond to inquiries, and share important account information |
| Improvement | Analyze usage patterns to enhance features and fix technical issues |
| Security | Protect against fraud, unauthorized access, and other security threats |
| Legal Compliance | Meet our obligations under Canadian financial regulations and tax laws |
We don't sell your personal information. We never have and never will share your data with third parties for their marketing purposes. Your financial planning information stays private.
Data Sharing and Disclosure
We only share your information in limited circumstances, and we're careful about who gets access to what.
Service Providers
We work with trusted companies that help us run our business. These include payment processors, cloud hosting services, and email delivery platforms. They only get the information needed to do their jobs, and they're contractually required to protect it.
Legal Requirements
Sometimes we're legally required to share information. This happens when we receive valid court orders, respond to government requests, or need to protect someone's safety. We'll notify you about these requests unless we're prohibited by law.
Business Transfers
If caatasarilia is acquired or merged with another company, your information might be transferred to the new owners. We'd notify you before this happens and explain any changes to how your data is handled.
Your Rights Under Canadian Law
As a Canadian resident, you have specific rights regarding your personal information. We respect these rights and make it straightforward to exercise them.
- Access: Request a copy of all personal information we hold about you
- Correction: Ask us to fix inaccurate or incomplete information
- Deletion: Request removal of your data, subject to legal retention requirements
- Withdrawal: Revoke consent for optional data processing at any time
- Portability: Receive your data in a structured, commonly used format
- Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, email us at contact@caatasarilia.world with "Privacy Rights Request" in the subject line. We'll respond within 30 days and verify your identity before processing the request.
Data Security Measures
We take security seriously. Your financial planning data is sensitive, and we use multiple layers of protection to keep it safe.
Technical Safeguards
- Industry-standard encryption (TLS 1.3) for all data in transit
- AES-256 encryption for stored sensitive information
- Regular security audits and penetration testing by third-party experts
- Automated monitoring for unusual activity and potential threats
- Secure data centers with physical access controls and redundancy
Organizational Practices
Our team receives regular privacy training. Access to personal information is restricted based on job requirements, and we maintain detailed logs of who accesses what data. Employees sign confidentiality agreements, and we conduct background checks for roles involving sensitive data.
Despite these measures, no system is perfectly secure. If we experience a data breach affecting your information, we'll notify you within 72 hours and explain what happened, what data was involved, and what steps we're taking.
Data Retention and Deletion
We don't keep your information longer than necessary. Our retention periods depend on the type of data and why we collected it.
Active Account Data
While your account is active, we maintain all information needed to provide services. This includes your profile, financial calendars, and usage history. You can edit or delete most of this information directly through your account settings.
After Account Closure
When you close your account, we delete most personal information within 90 days. However, we're required to keep certain records for seven years under Canadian tax and financial regulations. This includes transaction records and billing information.
Anonymized data used for analytics might be retained indefinitely, but it can't be traced back to you. If you want us to delete everything we're legally allowed to remove, just let us know when closing your account.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. These small files help us remember your preferences and understand how people use our platform.
Types of Cookies We Use
- Essential cookies: Required for login and security features. You can't opt out of these if you want to use our services.
- Preference cookies: Remember your settings like language and display options.
- Analytics cookies: Help us understand which features are popular and where people get stuck.
- Performance cookies: Monitor loading times and technical issues.
You can control cookie preferences through your browser settings. Blocking certain cookies might limit functionality. We don't use advertising cookies or share cookie data with ad networks.
International Data Transfers
Your data is primarily stored on Canadian servers. However, some of our service providers operate in other countries, which might result in your information being processed outside Canada.
When this happens, we ensure these providers meet strict privacy standards comparable to Canadian law. We use standard contractual clauses approved by privacy regulators and regularly audit our providers' security practices.
Currently, some data may be processed in the United States by our cloud hosting provider. This provider complies with the EU-US Data Privacy Framework and maintains certifications recognized by Canadian authorities.
Children's Privacy
Our services are designed for adults managing their finances. We don't knowingly collect information from anyone under 18 years old.
If you're a parent and discover your child has provided us with personal information, contact us immediately at contact@caatasarilia.world. We'll delete the information within 48 hours of verification.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email at least 30 days before they take effect.
We also maintain a version history at the bottom of this page showing what changed and when. You can always review previous versions to understand how our practices have evolved.
Continued use of our services after policy changes means you accept the new terms. If you disagree with changes, you can close your account before they take effect.
Third-Party Links
Our platform might link to external websites or integrate with third-party financial tools. This privacy policy only covers caatasarilia's practices. We're not responsible for how other organizations handle your information.
Before sharing personal information with any third-party service, read their privacy policy. We try to partner with companies that respect privacy, but we can't control their practices.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: contact@caatasarilia.world
Phone: +1 (705) 671-6335
Mail: caatasarilia Privacy Officer
230 Bluewater Rd, Bedford, NS B4B 1G9, Canada
You can also file a complaint with the Office of the Privacy Commissioner of Canada if you believe we've mishandled your personal information.